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Thursday, October 5, 2017

What Will You Exchange Time For

Success Tip Numero Uno

Exchanging time for money = Work
Exchanging time for knowledge = Study
Exchanging time for Fitness = Exercise
Exchanging time for Leisure = Not Work, Study or Exercise. #successORfailure

Monday, August 7, 2017

What Every Malaysian Should Know

Know what you are complaining about and the correct authority tasked to enforce and investigate.

This is actually quite useful and I gleaned if off the MCMC website. In case there are those of you who do not know what the MCMC is and represents, do click the link to their website.

For example:

I was driving under the DUKE2 flyover when splatters of concrete mix hit my car from above. I ended up with a scratches and stains on my car's paintwork.

What I should have done immediately was to lodge a police report, instead of attempting to wash off the concrete mix. (threat to life/property)

So far, I've only written to the Public Works Department and DUKE2. Let's hope they reply soon. If they do, I'll post a comment immediately.

Saturday, July 29, 2017

Malaysia Broadband Access Services – When and Where to Complain


I'm blogging about this subject as I came across several people (and that's bad) who were either having difficulties in approaching their ISP or had failed to get their ISP to act responsibly -- leaving them to unreasonably make do with the poor quality of their Internet connection.

A slow/poor Internet connection can be frustrating and in some instances mean loss of opportunity and also make you spend more time than you intended. 

Broadband combines connection capacity (bandwidth) and speed. Recommendation I.113 of the ITU Standardization Sector defines broadband as a “transmission capacity that is faster than primary rate Integrated Services Digital Network (ISDN) at 1.5 or 2.0 Megabits per second (Mbits)”.

Let's Get Started

There is an authority in each country that acts as the regulator for Broadband Access Services, as like the MCMC (Malaysian Communications and Multimedia Commission) does in Malaysia.

Whether you a residential or business customer subscribing to broadband access services from an ISP (Internet Service Provider), your rights are the same – that is, you are entitled to complain to your ISP when the quality of the service falls below your expectations.

Quality of Service is rated on connection availability, bandwidth availability, latency, jitter and packet loss.

The MCMC does not regulate jitter (the variation in latency as measured in the variability over time of the packet latency across a network). A network with constant latency has no variation or jitter.

It does however set the minimum requirements for the rest as follows,

Network Availability 99.9% of the time, excluding scheduled ISP maintenance works
Bandwidth Availability > 70% of your subscribed speed, 95% during busy hours
Latency < 85ms

Packet Loss < 1%

Note: Bandwidth is a measurement of how much data can be transferred at a time while speed is a measurement of how fast things are done.

According to “protocol”, you are expected to lodge a complaint with your ISP prior to any contact with the regulatory agencies. Why agencies as in plural?

Yup, there is another party to contact –

Communications & Multimedia Consumer Forum of Malaysia (CFM),
Malaysian Communications & Multimedia Commission (MCMC),
Off Persiaran Multimedia,
63000, Cyberjaya,
Selangor Darul Ehsan.

Hotline : 1800 18 2222
Fax : 03 8320 9083
Email :

Working Days : Mon - Fri, 9:00am to 6:00pm

The former acts to mediate between you and the ISP to resolve your complaint, while the latter is supposed to protect your rights as a consumer.

Malaysia Communications & Multimedia Commission (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Hotline : 1800 – 188 – 030
Fax : 03 8688 1880

Working Days: Mon – Fri, 8:30am to 5:30pm

WHY go through all the trouble to complain when most of the time all I need to do is to restart my connection?


  • To make sure you're getting what you pay for. A speed test is useful if you feel a slow connection or want to see how your Internet is performing.
  • Avoid the inconvenience from too frequent and too many restarts.
  • Avoid allocating time for attending to the ISP’s service technician, who will come and find nothing wrong with your line signal quality and speed at the time of his visit.

Do the right thing today. When you don’t, nothing will improve.

Secret Recipe Complaint

The following "feedback" was sent to Secret Recipe for a very bad experience at their outlet in Desa Parkcity Kuala Lumpur on July 28, 2017.

Dear Sir/Madam,

Your reference,

Desa Parkcity KL Outlet
Table # 6
Invoice # P1090502

The time it took to end our ordeal is equivalent to,

1. Placing our order for 2 lunch sets.
2. Watching an African couple walk in, sit next to our table, and place their order.
3. Being served the 2 Ice Lemon Tea for our order.
4. Asking the one local staff if we could move away from the African couple as we were sensitive to the strong perfume smell from them.
5. Noticing something was wrong when the African couple were served their order, finished and leave after paying.
6. Informing the one local staff at the Cashier that we will only pay for the drinks as the food never arrived.
7. Watching her question and scold the foreign staff who could only answered that the Kitchen was "lambat".

FYI, the lack of sincerity is apparent while the quality of service is appalling. 


Not a single word of apology!

Send your complaints to

#poorservice #badservice #denial #unapologetic

Saturday, April 29, 2017

Saga BLM Steering Wheel Removal (How To)

The title translated to Bahasa Malaysia: Cara Buka Stering Saga BLM.

As with again, there is so little online information when it comes to Malaysian matters. Hence, this post...

Firstly, a great thank you to the good people at Proton.

For the longest time, I've had an annoying rattling emanating from the steering wheel of my Proton Saga BLM.

Warning: Do not attempt to pull out the steering wheel cover!

After failing to find any useful information on this subject, I decided to try my luck at removing the steering wheel cover to find and hopefully fix the cause of the annoying rattle.

Here's why you shouldn't pull out the cover, as is: The steering wheel cover is firmly attached to a backplate by plastic push in self locking pins. If you attempt to pull it out by force, it'll only result in broken pins and a costly replacement of the whole steering wheel!

A hex key, Allen key or Allen wrench is a tool used to drive bolts and screws with hexagonal sockets in their heads - the only tool you'll need for this job.

1. Remove the Horn Fuse, 4th one down on the left from the fuse box. When you open the driver side door, you'll see the fuse box at the side of the dashboard. Gently pull it open to access the fuse box. I actually used the fuse clip from the fuse box in the engine bay as it simplifies the work.

2. Using the hex key, break open the 2 screws local on the steering wheel. Do not fully unscrew! Unscrew only until you can take out the cover.

3. Gently remove the wire connector.

4. Adjust the screws at the 3 spokes of the cover. For some reason these screws are not secured with any lock thread and will loosen over time and the cover will rattle!

After adjusting the screws to NO free play, I didn't have any lock thread and used auto silicone sealant over each protruding screw to hopefully "lock" them in.

Reinstall the cover in reverse manner of steps explained above.

Enjoy and don't forget to thank Proton!

P/S: I also noticed a missing screw (see if you can spot it) where the steering wheel connects to the column...OMG!

Wednesday, April 19, 2017

What To Do When DBKL Makes A "Fine" Error, DBKL Salah Saman

Foreword: A Compound, Fine, Saman, or whatever you wish to call it must always be paid promptly - DO NOT ACCUMULATE! It'll only gather "interest" that's not in your favor.

Not many people love to be wrong but will still pretend as if they are right. That said, not many people want to be wrong and do nothing about it...

So what happens when you are wrongly accused of something that you didn't do? Do you keep mum and make amends, or do you attempt to undo the wrongful?

Here's my lesson from DBKL's Jabatan Penguatkuasaan:

Last week, I received a registered mail from the Dewan Bandaraya Kuala Lumpur (DBKL). In it was a DBKL Compound Notice for a traffic offense. I noted the date, time and "location" of the traffic offense. While it was 100% impossible for me to be there at that time, I still paid the minimum RM100 Compound at Pos Malaysia the same day.

My reasoning (only later to be told as wrong?): Never owe others and make good what you do.

Of course, I did try to call the 03-40267200 contact number stated on the Compound Notice (before making my way to Pos Malaysia) but it went unanswered.

Since Pos Malaysia could only accept payment and nothing else, they suggested for me to check with the nearest DBKL office - which I did by calling them and was given another number for the Jabatan Penguatkuasaan DBKL (JPK).

[Trust me, it's not easy finding out on the Internet things you need to know especially if it's Malaysian. For some blessed reason, whether it's something about the national cars or in this case bila terima saman DBKL salah there's a fog in the Internet cloud]

In short, what I was told:

  1. Do not pay the Compound
  2. Email your dispute to
  3. It's faster if you come directly to see the officer

So the next day, I went to the JPK. No parking lots at the front as told; possibly a sign of what's coming. Parked at the adjacent shop lots area for RM2. Was directed to the door next to the Kaunter Aduan. Met with the officer there (a soft spoken chap but apparently with a suspicious nature because he started with examples of how people lie to avoid the fines and etc!), to him the Compound is probably correct. Phew! Completed a Borang Rayuan and was told that if I wanted I could also make a police report but it was not necessary to give him a copy!?!

At the Balai Polis, the officer at the counter took down the details of my case and printed a copy of the Police Report. Her 2 colleagues sitting next to her advised me that since DBKL mentioned the police, a copy of the report should be given to them.

On my 2nd trip (the same day) to the JPK, I ended up paying RM2 for a RM1 parking ticket as the Parking Terminal was faulty. I truly wonder what happens to the excess money collected since it's not registered by the machine. Submitted a copy of the Police Report and requested a signed acknowledgement.

A week later, I received a call from the JPK's Proses Saman. The lady officer informed me that DBKL will refund the payment I made, but I would have to provide them with my bank account number and proof that the account is under my name vide a bank statement!?!

The next day, I went to the JPK's Proses Saman and filled up a Borang Pengesahan Maklumat and submitted it together with the original payment receipt and copy of bank statement. According to the lady officer, she cannot disclose more information on the investigation done as her role in the entire process is only to forward applications. All-in-all the entire ordeal should end within 3 months once the DBKL Bendahari transfers the RM100 into my bank account.

* no indication of any compensation from DBKL for causing the pain and suffering arising from this whole affair.

Quick Summary:

  1. Decide first whether to proceed with the below by weighing if the heartache, your time and travel costs, and patience is worth more than the sum of the Compound;
  2. Do not make any payment in trust/faith;
  3. Do not email DBKL, especially the Pengarah who has yet to reply any of the several emails I sent;
  4. Go direct to see/meet them;
  5. Make a Police Report before your trip to the JPK;
  6. At the JPK, proceed to the Kaunter Aduan located on the Ground Floor;
  7. You will be given a Borang Rayuan Kompaun. Complete it and submit together with any other substantial proof to support your claim besides the Police Report;
  8. You should receive a call from them within 7 days. If not, another visit to the JPK is necessary.
  9. In the event, you are unable to resolve the problem with DBKL -- your options are to pursue it at a higher level with the Federal Territory Minister. And if that fails, to seek legal counsel and action.
WARNING: This advice is only intended for those who are 100% sure that they have been wrongfully issued with a DBKL Compound. IF guilty of the offense, pay up!

Tuesday, August 16, 2016

Why You Should Not Buy A Samsung Mobile Product, FINDING Samsung A Bad Choice

For a brand awarded a Malaysian award for excellence (Putra Brand Awards 2015), surely that has to bear some weight in the manner of how Samsung operates as a reputable brand. Anything less and it belittles the Malaysia standard for excellence.

Reputable brands firmly believe in and deliver on their brand promise. They guarantee the quality of each sold product and personally warrant it against defects.

For your information, Finding Nemo (both the fictional Captain and Clownfish) would have been easier! Samsung is simply not consumer complaint friendly. [Add: Master of deception and Evasion]

I wasn't prepared and did not know how much future stress plus the accompanying heartache would follow when I purchased a Samsung Galaxy Tab S2 8.0 early this year in March 2016 from The Hello Station (M) S/B, a Samsung retailer located in Pavilion Kuala Lumpur.

Not even my past bad experiences with 3 Samsung smartphones and 1 Samsung Air conditioner stopped me. Prior to my current predicament, I had a Samsung Galaxy SIII which automatically kept on rebooting until the battery died or when it was removed. Even at that time, the process of returning it to Sen Heng Electric and getting it back took so long and the staff there were not happy to deal with product issues (the motherboard was replaced and that fortunately fixed the problem).

Now back to present...

I have been to SEMS Services S/B a few times already. Since it takes one visit to send the Samsung Galaxy Tab S2 8.0 in for "repair" and another to collect it back, it is cumbersome when it continued to be problematic. Apparently, SEMS is an authorized Samsung Service Partner which would would explain why they are more keen to replace parts.

Unfortunately for me, this Samsung model has to be pried open for access to any failed parts and that causes scratches to it. So far, the charging port part has been replaced twice, once in April 2016 and once in August 2016. That's already one time more than acceptable. 

And now, just barely a week after collecting it from it's 2nd "repair", the device remained stuck in Safe Mode (and nope, multiple restarts did not solve the problem) and the volume was stuck down as well.

I have,
  1. Informed SEMS prior to it's 2nd "repair" that, if they did indeed check and confirmed  the same part as faulty -- to kindly not repair it, but to send it back to Samsung Malaysia Electronics in exchange for a brand new problem-free unit.
  2. Listened to SEMS's explanation that they only do repairs and not replacements. Hence, they "repaired" the device instead of following my request to return it to Samsung Malaysia Electronics.
  3. Attempted to escalate the defective product complaint to the dear Samsung people in Korea. A 100% impossible task as they practice a global customer feedback system that is strictly online thru their website and the only replies by email from them cannot be replied AND the same details in the online feedback filled in again before subsequent "feedback" can be submitted. Note: Other channels mentioned on the website such as Twitter is equally disappointing.
  4. Failed to contact Dr. Oh-Hyun Kwon the Samsung CEO, obviously.
  5. Listened to a Mr. Seow from Samsung Careline Malaysia (+603 77137477) telling me today that he will try to help but no promises that I will get what I want, but "will at least get something". What that is, I really don't know.
  6. Been informed by the same Mr. Seow that although Samsung Careline is under it's parent company Samsung Malaysia Electronics, he is unaware where the company is located or of it's contact details, and also that it is company policy not to share such information with customers. What's with the cloak and dagger routine? Certainly very dubious and lacking in sincerity for a branded company!

For the record,

  • The quality of the product is questionable and not acceptable as the same problem occurred twice, while another just right after it's 2nd service.
  • It is also unfair practice on part of Samsung to sell a defective product and allow the warranty period to "run" while attempts to repair are made; instead of replacing it when the same problem recurs.
  • It cannot be expected of the consumer to return on a continuous basis to a Samsung Service Partner. Problems with the product must neither be repetitive nor excessive. When they are, the product is defective. Defective products should be exchanged immediately without delay.
  • It is also unlikely that scratches will occur when reasonable care and skill is applied during repair. There are already visible scratches on this device.

As far as the NCCC (National Consumer Complaints Centre) and TCCM (Tribunal for Consumer Claims Malaysia) are concerned, it's hard for them to act when the very people behind the brand are not open with their contact details -- in Samsung's case there's only a Careline number and a one-sided online feedback form...

So why is Samsung making it hard for even the genuine product complaints to be addressed?

IF Samsung is even a little bit concerned about it's product quality, it should proactively resolve valid negative product feedback immediately. Giving the consumer the runaround is not what a reputable brand will do.

Factual: People buy branded products to avoid poor quality issues that encourage visits from repairmen and to service centers.

IT is highly probable that Samsung constructively weaves a process that makes it hard for bad product feedback -- to minimize poor publicity -- in order to maintain it's product popularity -- by letting consumers think a Samsung product must be of good quality since complaints are few.

I'm giving Samsung Electronics Malaysia time to own up and do the right thing by and before the end of August 2016 with a replacement new unit (with full warranty). Failing which, it's straight to the TCCM!  

Sunday, July 3, 2016

Might Be The Only 2 Quick Tips You Need to Answer 'Why Should I Hire/Keep You?'

Come back to this whenever you need to be interviewed or are being appraised.

1. Work out what they want - Your first step, as always is to do your
research. Start by reading your job description. If that doesn't help,
google for a list of examples on what a person in your job is expected
to offer (and do). This should give you a clearer understanding of the
job's expectations and allow you to either verbally or write them out.
Next, provide examples of how you have/can perform and deliver.

2. It's all about quality, not just quantity - The key things you
want them to know are your experience/training (what you've done),
education/skills (what you know to get things done), accomplishments
(what you have successfully done), and culture fit (what you are that
is similar or in line to the company's direction and a team player).
Be concise, this means not going overboard with more than 3-4
examples; otherwise you risk boring them. You can keep the extra for
later discussion (just in case).

Footnote: Understanding comes from thought. A complete understanding will let you know what's expected of you, it's either you perform to those expectations OR bye-bye. When you know what you are qualified to offer, you perform better - naturally.

Might Be The Only 2 Quick Tips You Need to Answer 'Why Should I Hire/Keep You?'

Come back to this whenever you need to be interviewed or are being appraised.

1. Work out what they want - Your first step, as always is to do your
research. Start by reading your job description. If that doesn't help,
google for a list of examples on what a person in your job is expected
to offer (and do). This should give you a clearer understanding of the
job's expectations and allow you to either verbally or write them out.
Next, provide examples of how you have/can perform and deliver.

2. It's all about quality, not just quantity - The key things you
want them to know are your experience/training (what you've done),
education/skills (what you know to get things done), accomplishments
(what you have successfully done), and culture fit (what you are that
is similar or in line to the company's direction and a team player).
Be concise, this means not going overboard with more than 3-4
examples; otherwise you risk boring them. You can keep the extra for
later discussion (just in case).

Footnote: Understanding comes from thought. A complete understanding
will let you know what's expected of you, it's either you perform to those expectations OR bye-bye. When you know what you are qualified to offer, you perform better - naturally.

Might Be The Only 2 Quick Tips You Need to Answer 'Why Should I Hire/Keep You?'

Come back to this whenever you need to be interviewed or are being appraised.

1. Work out what they want - Your first step, as always is to do your
research. Start by reading your job description. If that doesn't help,
google for a list of examples on what a person in your job is expected
to offer (and do). This should give you a clearer understanding of the
job's expectations and allow you to either verbally or write them out.
Next, provide examples of how you have/can perform and deliver.

2. It's all about quality, not just quantity - The key things you
want them to know are your experience/training (what you've done),
education/skills (what you know to get things done), accomplishments
(what you have successfully done), and culture fit (what you are that
is similar or in line to the company's direction and a team player).
Be concise, this means not going overboard with more than 3-4
examples; otherwise you risk boring them. You can keep the extra for
later discussion (just in case).

Footnote: Understanding comes from thought. A complete understanding
will let you know what's expected of you, it's either you perform to
those expectations OR bye-bye. When you know what you are qualified to
offer, you perform better - naturally.

Thursday, September 3, 2015

Think Your Marriage is Happy, make it happier with these tips!

Many people have happy marriages. Overstatement or Understatement?

FACT: Happy Marriages are the exact OPPOSITE of a Hurtful Marriage.

If a hurtful marriage is one that causes you discomfort, pain, tears,
stress and depression; then a happy marriage is one that gives you
ease, pleasure, laughter, relaxation and joy!

Did you know there's a lack of silly arguments in a happy marriage?
All it takes is just one stupid argument (and it takes two hands to
clap - so please don't collaborate, just listen) to undo a happy

Instead of finding excuses to show off your "superiority" (fyi:
marriage is an equal partnership), be reasonable and look for reasons
to make your spouse happy.

Work together to make your marriage a happier one:

1. Take some space

It is more difficult to accept feedback from your spouse when you are
in a negative emotional state than when you are calm and happy.

Being angry makes it hard to see the issues clearly, and not only will
you most likely fail to accept your spouse's opinion, you probably
won't be able to discuss it calmly too.

So take some space. Put off your "argument" and focus on something
else – but do it politely.

2. Focus on the big-picture goal
There is a reason why you married your spouse. If love was not the
reason, what is?

3. Remember they’re on your side

Your spouse is generally the one you sleep and wake with, right? No
one's going to get closer than that!

Sometimes, getting constructive feedback hurts. The key thing to
remember is that, the person giving that kind of feedback is on your
side and wants you to succeed.

4. Be solution-oriented

Rather than getting stuck in the argument, think about the solution.

5. Take it with a grain of salt

With the exception of your job, in most personal situations you are in charge. You don’t have to agree with all of the changes or suggestions your spouse makes. BUT you need to give your feedback so your spouse makes an educated decision about it.

C'mon it ain't so hard as long as you are human and capable of love. :) :)

Thursday, August 6, 2015

VALUE is the Number 1 Marketing Hack

To many people, marketing is all about making their product and/or services sell. Some may even think that it's just a way to reach out to new and current* customers.

* FACT : The majority of customers are not often loyal to the one brand, product or service.

For "marketing" to be effective, it's not all about doing more. It's about what you do. 

Take as much time as you need to review your VALUE, and it goes like this:

1. Vision

Is your brand, product and service exactly how you envisioned it to be? You have to get your offerings in shape before you even contemplate to share it with the world.

2. Appraise

Rate your most recent marketing strategies, plans and actions. Were they in line with your vision and how well did they work? You need to focus on the necessary amendments to your game plan when marketing is failing to bring in the business you need**.

* Need as in the business volume required for you to be profitable. Want comes in later and in the form of the business you think you deserve because you have a great brand, product and service!

3. Love

You don't just love the business your customers give you. You have to love your customers for keeping you in business! Find ways to show your customers that you love them.

4. Understanding

You need to know just exactly how your customers feel about YOU. Only then will you know how your brand, product and service can help them. Marketing gives you the platform to gain valuable feedback and broadcast your understanding of what they -- the customers want.

5. Emotion

Ultimately, how strongly you feel about your brand, product and service will determine your marketing strategies. Getting clear about your passion enables your vision to become clearer. 
And just how exactly does one do this? It's all about your VALUE.

Wednesday, July 1, 2015

Tips For Soon To Wed And Those Married

For Your Marriage to Succeed, It Needs to Be Balanced AND Happy

This is about the importance of starting a marriage with a person who will effectively share in the responsibilities and decision-making of a life together -- this person is your spouse.

With that said, there are certainly a handful of important points that lie within both the marriage (partnership) that you must address and, most important, address them before they happen so that you don’t find yourself in a situation where your happiness is at risk.

The best marriages come when you’ve found another person that doesn’t share the same capabilities and/or thought processes. To be specific, someone that’s not like you. Like the saying goes Opposites Attract!

So in order to get the benefits of a successful marriage, you need to have some opposing ideas and differing but complimentary skill sets and although you both need to know and understand what is going on throughout the marriage (no deliberate hiding of information allowed), it’s really important to remember as well that you DO NOT share every decision.

Part of an effective marriage is knowing that you can trust your "better half" to do what’s best and make the right decisions in their day-to-day responsibilities.

Of course you need to work together on the larger decisions that affect the direction of your marriage, but if you’re both overseeing the same things, it’s going to quickly feel like one person is looking over the other’s shoulder. Also, this is completely inefficient and needless to say irritating!

How do you communicate?

You must remember you’re not going to be able to talk about every single decision -- as covered in the previous point -- but you do need to understand what’s going on throughout the marriage and that, comes with communication.

Make sure that you set up a regular specific time to talk -- and use the opportunity to discuss the greater decisions that were or need to be made so you can both add in from your differing view points or areas of expertise to come to the best decisions for your marriage.

You ABSOLUTELY must set expectations!

This point is really one that needs to be established well before you marry -- although sometimes it’s just not that simple (love can be overwhelming).

You and your spouse need to have an understanding, as to who is responsible for what and what the expectations are for your time and responsibilities, as well as any financial commitments.

It’s really easy to just believe that you’re married and you’ll work anything out and it may be uncomfortable to sit and discuss expectations, but when things get really difficult, everyone’s true colors show and you need to be able to recall what those expectations are.


1. Share responsibilities and decision-making;
2. Address issues before they blow out of hand;
3. Be grateful and acknowledge your spouse is your OPPOSITE;
4. While you share EVERY information, you DON'T share every decision.
5. Trust your "better half" to do what’s best and make the right decisions in their day-to-day responsibilities.
6. Set up a regular specific time to talk.
7. Set expectations early and don't forget them -- time, responsibilities and financial commitments.

Thursday, June 25, 2015

A Silly Argument, The 3Cs of A Great Marriage

Wife: Why didn't you call?
Husband: I was busy.
Wife: What? Didn't you say you needed me every second of your life?
Husband: Yes I did but that was before we got married and not in my
working life!

~ Moral ~

Women LOVE seeking the attention of their other half. Men on the other
hand treats life as a checklist and compartmentalize it into several
or more parts, doing and focusing on one part at a time.   If men and
women saw things the same way EITHER they wouldn't be married in the
first place OR find the slightest opportunity to argue with one

Written after great thought by a man who is still working on the 3Cs
of a Great Marriage. By the way the 3Cs do not stand Cash, Condo and
Car BUT Compromise, Compliment, and Complement!

The 3Cs are in no particular order and applies to BOTH Men and Women.

P/S: Men will always be JUST MEN while Women have an incorporated
meaning, "W"ives "O"f MEN. In short, there is more to women than just

PP/S: Compromise (give & take, win-win situation), Compliment
(praise), and Complement (provide the parts to make whole)...

Wednesday, January 14, 2015

DIGI 365

It's come to that time of year when most of us who owns a mobile phone just to be reachable and hence using DIGI's PrePaid find that we once again are required to pay a fee to keep our "account" active.

First of all please ensure that you have at least RM38 credit available. This is because DIGI has made it so that we have to "change plan" before we can arrive at the "Super Long Life 365" option. As of today, to "change plan" we need to accept a charge of RM3.

To check your current plan:
"DiGi Best Prepaid Hit RM1" (old)
"New DiGi Best Prepaid" (new)
(There may be some older prepaid package, but I have no idea what will be the package name)

Check if super long life 365 is available for you: *128*1*7#, reply 3 (Super Long Life):
1 RM5 (30 days)
2 RM30 (365 days)

The super long life 365 is only available upon upgrade ("change plan") and provided you still have RM35 credit.

How to subscribe after "switching" to New DiGi Best Prepaid?

To activate DiGi Super Long Life via *128#:
Step 1: You must have at least RM35 in your account. (*126# check balance)
Step 2: Dial *128# and then press call.
Step 3: Reply 1 for My Account.
Step 4: Reply 7 for Talktime Services.
(You can use the shortcut code to dial, but since the menu may change, You might choose the wrong option)
Step 5: Reply 3 for Super Long Life.
Step 6: Reply 2 for Super Long Life RM30 (365 days).
* In 2012. There was only 1 option. Reply 1 for Super Long Life 365.
Step 7: Press 1 to confirm that you have selected RM30.00 with 365 days validity.

I have to say that MAXIS PrePaid offers a more straightforward option to extend expiry.

If this helps, please share it.

Tuesday, April 1, 2014

Water Ration April 2014, Water Woes Again

Yup folks it's official!

Syabas has issued a statement to this effect. Let there be no misinterpretation regarding the recent heavy downpours -- water supply is still low (at least that's according to what the folks at Syabas says).

So it's another month of water rationing. If you want to know what's fair, folks in the designated Zone 2 areas are short a day of supply. Why?

Instead of water on April 1 and April 2, they'll just be getting water on April 1 only instead of the 2 days. Blame in on the guys at Syabas to reschedule anew instead of continuing the cycle, bad maths or maybe plain convenience to them.

 Excerpts from Syabas' Statement:

This will be the 4th Phase of Water Rationing and extension of the rationing period for areas in Selangor, Wilayah Persekutuan and Putrajaya.

Decision made by the Selangor Government to increase the volume of rationing from 500 Million litres a day to 1000 Million litres a day for the Selangor River Dam and 30 Million litres a day for the Klang Gates Dam. Syabas has been "requested" by the Selangor Government to prepare a Water Ration Plan (4th Phase) to tackle the shortage of treated water caused by this decision.

[Gosh! The way I read it, it's like Syabas is blaming the Selangor Government for deciding. But wait, why does the state authority or any government authority "decide" on such matters?]

The 4th Phase Water Ration Plan was approved by SPAN (Commission of National Water Services) on 28 March 2014.

[After that we had more rain. "Apparently" it rained heavily at the wrong places and water source is still high in ammonia, or something to that effect!]

In addition, there will be new areas added and affected by the water rationing.

[Bummer! As I'm typing this out -- it's about to rain again, heavily too].

This new Phase is effective from 4 April 2014 hingga 30 April 2014 and will last as long to a date decided by the Selangor Government.

[Again Selangor Government to decide. Should it be for Syabas to decide as the supplier and the Selangor Government to announce -- what the ...?]

And the famous phrase, consumers are urged to refer to the said notice on the Syabas website ( 

Quick Notes:

For zones scheduled for no water supply, water supply is expected to stop at 9am on the first day and resume approximately 55 hours later, or at 4pm on the 3rd day.

[Another publicity lie, 2 days indeed!]

Be prepared, over here plans made carry on once "approved" -- so maybe if there's ample water supply source -- the plan goes on...

Thursday, December 26, 2013

Malaysia do you have USB?

YES and I'm not talking about Universal Serial Bus drives OR devices here!

Unacceptable–Social Behavior (USB) is a serious mental condition where a person experiences frequent unwelcome obsessional thoughts that are socially abnormal and acts upon them, often followed by self gratification for having achieved those acts. An extreme example would be terrorists; classic version some whom misinterpret religion and use violence to achieve their "holy" objectives.

BUT I'm pretty sure that most of us anyway are NOT.

USB may be considered an illness and it affects almost everyone, from young children to adults, regardless of skin, sex or social or cultural background. The question that you should ask yourself is whether you have severe USB or mild USB?

IF USB is really an illness, almost all of us are certainly unaware of it since there is very little highlight on it. Maybe being Malaysians we just don't care as long as it doesn't personally hurt us. 

GENERALLY, USB sufferers experience obsessions which manifest into physical form. These hard to ignore acts are intrusive, unwanted, disturbing, significantly interfere with the society and the population at large. To people with USB they often know that their obsessional thoughts and acts are unacceptable, but they believe they have the personal right to act as they please even if it causes resentment and pain.

Typical USB includes:
  • Spitting indiscriminately
  • Public tantrums
  • Running the Red Light (Red means Go?)
  • Cutting Q whether driving or not
  • Obstructing others from passing (again, whether driving or not)
  • Showing the universal finger sign at others
  • Throwing rubbish everywhere but the dustbin
  • Dog Owners who allow their dogs to roam and defecate freely (my neighbor)
  • Forcing others to follow (My Way or The Highway style)
  • Hoarding (Mine mine mine and no one else's)
And that's only to name a few! If at any moment you did think or consider that these are the norm and nothing to worry about, then that's the very reason why USB is rampant and growing.

For people with USB there is often an over-inflated sense of ego that prevents them from estimating the amount of damage that their acts will cause to others. The USB person often feels ultimately responsible to have things their way.

To some degree USB people have probably experienced, at one time or another, by most of them, times when their acts are met with equal corrective action -- a speeding ticket, an earload of scolding, etc. Even then their ego prevents them from not doing the same selfish acts in future.

In a nutshell:

  • USB people know that their thoughts and behavior are irrational and senseless,
  • They feel proud and responsible to act out their selfish thoughts, and
  • They do not doubt that their acts causes resentment.

Left unchecked and untreated, USB will mushroom and feed upon itself and can have the power to consume if left unchallenged.

Unfortunately, we have yet to even slowly begun to understand and identify USB symptoms much more effectively, maybe it's because of the culture of this country we live in.

The writer is still trying to understand USB better and, more importantly, hope that someone with the power to make a change, will recognize it as a threat to society and find ways how to treat it, and to offer belief and hope that recovery from Unacceptable–Social Behavior is possible.

Monday, November 18, 2013

How I Replaced My Old Inspiron 1520 Hard Disk with a Sandisk Ultra SSD

Literally for dummies, not that we are.

Firstly, why SSD and not just replace it with the same Hard Drive type? SSD is actually a data storage device that uses integrated circuit assemblies as memory to store data. Hence, SSDs contains no actual "disks" nor motors that will wear out over time from so many Read/Write during operation and has faster data transfer rates.

After 7 years, my DELL Inspiron 1520 is probably the longest and most lasting Laptop. See? It's a Laptop and not a Notebook, but I won't delve any deeper into mobile computing history. It's more interesting to learn how simple it is to replace the Hard Disk, right?

Here goes,

Common signals that your old RPM Hard Drive is about to fail when you get the Blue Screen hard disk error message (the more frequent in-between, the closer it is to its demise) and/or when the sweet sound it used to make while spinning internally has developed into something louder as noise!

When I encountered the said signals, the first thing I thought was to replace it with the latest in storage drive technology, the Solid State Drive or SSD in short. As we all know, the better it is (say storage), the higher cost it is to buy.

The Inspiron 1520 I have came standard with a 60GB RPM Hard Drive. Before I went out and actually bought a SSD - I unscrewed the screws to the Hard Drive slot and removed it so that I could verify the connector type on this drive before I plugged it back in. 

Once I verified that it was the same as the SATA connector of the SSD, I went ahead and got one from the 2nd most expensive IT retailer in Malaysia, namely Thunder Match Technology. SO BEFORE YOU BUY A SSD, DO CHECK AROUND.

Since the original Inspiron 1520 Hard Drive is a 60GB dinosaur, I went ahead and got myself a 128GB Ultra Sandisk SSD.

I wanted the entire old Hard Drive contents replicated on the SSD so that it would work the same (bootable) once plugged in and used the Acronis True Image Backup software for this purpose to backup the old Hard Drive into an extra 500GB USB Samsung External Drive*.

* Acronis was chosen for their easy step by step options while the external drive was used because the old drive simply did not have sufficient space for the backup.

It took me nearly an hour to fully backup the old drive. Once that was over, I used the Acronis software to "restore" the backup into the new SSD drive which took slightly over 30 minutes to complete. Then I removed the old drive and plugged in the SSD.

I press the Power Button and Voila it works!

Step by Step Walk-through:

1. Power down Laptop, shutdown.
2. Remove battery and plug from power adapter.
3. Perform a Static Discharge as a safety precaution by press holding Power Button for 10 seconds.
4. Remove screws locking the Hard Drive (I removed the 4 screws as marked).
5. Gently pull out the Hard Drive.
6. Verify the SATA connector to be the same as that of the SSD.
7. Gently return the Hard Drive back to its slot, making sure it goes in all the way and connects properly.
8. Return battery and plug from power adapter.
9. Plug in USB External Drive to free USB port.
10. Plug in SSD with USB-SATA converter to free USB port.
11. Power up Laptop, press Power Button.
12. After Windows loads up, select Acronis True Image from desktop (first you have to download it).
13. Select the easy to understand options in Acronis to backup your old Hard Drive (refer to their guide if unsure). Also ensure Antivirus is off and all other applications are closed before backup.
14. Once backup is complete, use the Restore option to "restore" the backup to the SSD (again, refer to their guide if unsure).
15. Once restore is complete, exit Acronis and perform Windows shutdown.
16. Unplug the external Hard Drive and SSD.
17. Repeat Steps 2-5.
18. Unscrew the old Hard Drive from plastic slot cover.
19. Remove the USB-SATA adapter from the SSD.
20. Screw the plastic slot cover to the SSD (same as how it was previously attached to the old Hard Drive).
19. Repeat Steps 7-8 
20. Secure the "Hard Disk" SSD in its slot with the screws removed earlier in Step 4.
21. Power up Laptop, press Power Button.
22. Need there be a Step 22?

By the way, I went through all these steps because I didn't want the hassle of digging up the installation disks for all the various loaded programs or copying data -- some of you may shorten the process by doing a clean install of everything.

Cons: Antivirus now doesn't work and I had to reinstall.
Pros: Overall system speed improved.